Case study RAHA HAMAM: A website that finally takes bookings.
RAHA HAMAM is an oriental spa with a hammam and a salt grotto in Mülheim an der Ruhr. Since the new website went live, inquiries and bookings have clearly gone up.
- Services
Wellness · Hammam
Adam Charaf BraichjRAHA HAMAM
2×the inquiries and bookings they had before the relaunch
Starting point
An outdated design, lost bookings.
Status at the start
- Designnot as refined as the hammamoutdated
- Bookingbuttons and info hard to findbookings lost
- Mobilemany inquiries from smartphonesnot optimized
- Trustfew signals for a premium experienceweak
2/10rating for the old website
- An outdated designThe website didn’t feel as refined as the hammam itself.
- Hard to bookBooking buttons and key information were hard to find, so bookings slipped away.
- Not built for mobileEven though many inquiries came from smartphones.
What we did
A new website, from first look to booking.
- DesignA modern design with a clear hierarchy, as refined as the experience on site.
- Booking pathThe way to an appointment rethought, with the booking button always in view.
- Built for mobileFully built for smartphones, where many inquiries come from.
- TrustReviews, hygiene and guest experiences clearly visible on the site.
Result
Twice the inquiries and bookings.
- 2×the inquiries and bookings
- 10/10the client’s rating for the new website
- Mobilefully built for smartphones
“The new website is a 10/10. It fits the experience we offer. Inquiries and bookings have doubled since the relaunch.”
Adam Charaf Braichj, RAHA HAMAMQuote translated from German.
